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helpdesk@it-ebs.co.uk

Privacy Policy:

 

Privacy Policy
Word writing text Privacy Policy. Business photo showcasing statement or a legal document that discloses clients data Scribbled and crumbling sheet with paper clips placed on the wooden table

Last Updated: 01/10/2025

Introduction:

This Privacy Policy explains how IT Enterprise Business Solutions Ltd collects, uses, shares, and protects personal data received from clients, vendors, website visitors, and other business contacts. Protecting the privacy and security of your personal information is a priority for us in all our engagements.

Data We Collect:

We may collect and process the following types of personal data if you fill in the contact us form or agree to access the download page:

Your name, company, job title, address, email, and phone number

Professional affiliations or additional contact information

Any information provided through surveys, forms, or correspondence with us

Technical data (such as IP addresses, browser type, cookies, operating system) when you use our website.

We do use data tracking on our site which will collect your business contact details and we reserve the right to contact you if we believe that the services we are offer are relevant to depending on which areas of the site you visit.

How and Why We Use Your Data:

We use your personal data to:

  • Provide consulting and analysis services
  • Manage our business relationship, including contractual and support obligations
  • Respond to enquiries or requests
  • Improve products, services and customer experience
  • Conduct marketing or research with consent, where applicable
  • Comply with legal and regulatory requirements

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Please note: we use software tracking on pages of this website in order to enhance the experience for our users. We reserve the right to contact a business when deemed to be appropriate for purposes of maintaining the relevance sites and its content. No personal data or information will be gleaned or stored as part of this process.

Data Sharing:

Personal data may be shared with:

  • Our business partners to support service delivery
  • Third-party service providers (such as cloud or IT support) under strict confidentiality agreements
  • Regulatory bodies when required by law

We do not sell personal data to third parties.

Data Protection and Security:

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration. Only authorized personnel can access your personal information, and all staff are trained on confidentiality and data protection obligations.

International Data Transfers
If personal data is transferred outside of your home country, we ensure adequate protection through standard contractual clauses or other appropriate safeguards as required by law.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

How long we retain your data

Personal data is retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data may be anonymized or deleted when no longer needed.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You may have the right to:

  • Access, correct, or request deletion of your personal data
  • Withdraw consent for processing where applicable
  • Object to processing or request restriction of processing
  • Lodge a complaint with a relevant supervisory authority

To exercise your rights or ask questions about our privacy practices, please contact: helpdesk@it-ebs.co.uk

 

Updates to the Policy

We may update this Privacy Policy as required by law or business changes. Any updated version will be published on our website.